Shipping policy

NOTE:

 

1) Unspecified delay in delivery can be there due to COVID or any natural calamities

2) We will abide by all rules stamp regulations of Indian Customs stamp; no question shall be raised against the same. Complete cooperation required.

3) Our shipping partner is DHL  we deliver throughout the world only via DHL (except under special circumstances)

4)Remote Area Fee of ₹36 per kg with a minimum of ₹2100 will be charged extra for all remote area locations, so try to avoid ordering to remote locations

5) Address correction charges of ₹800 will be levied when the delivery address is found to be incorrect and DHL initiates an additional process to locate the correct address to complete the delivery

6)In very rare cases, Duties and Taxes Paid (DTP) surcharge can be imposed by your country government for which we will not be held responsible. VAT might be applicable for Canada orders

7) Invoices of orders will be mailed along with 'order confirmation email'

8) Please provide your reachable Whatsapp number in Shipping address along with valid e-mail ID

9) Customer care will only be available at INDIAN TIMINGS 10 am - 5 pm

10) The maximum weight allowed for a single consignment is 10 kgs & for a maximum of 1,00,000 INR. If your order is big, please split them into 2 or more orders.

11) If the parcel is too big, volumetric weight method : (length x breadth x height) / 5000- will be applied to calculate shipping charges, which maybe slightly higher the extra amount needs to be paid.

12) Final payment will be captured in INR only.

13) Minimum delivery time is 15 business days (Indian- Destination country). May vary according to flight availability & customs clearance.

14) For customised handmade products , products will be made to order and will take time according to the product specifications and requirements.